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Terms & Conditions

As of: March 2026

Note: These Terms & Conditions are governed by German law. This is a convenience translation; the German version is legally binding. View German version →

§ 1 Scope

(1) These Terms & Conditions apply to all contracts between LokalSkribe UG (haftungsbeschränkt), Zirlerstraße 4, 82194 Gröbenzell, Germany (hereinafter "Provider") and the customer (hereinafter "Customer") regarding the purchase and use of the software "LokalSkribe".

(2) Deviating terms of the Customer will not be recognised unless the Provider expressly agrees to them in writing.

§ 2 Subject Matter

(1) The Provider grants the Customer, in exchange for payment of the agreed purchase price, a time-unlimited, non-exclusive, non-transferable licence to use the software "LokalSkribe" on a single Windows operating system (single-device licence).

(2) The software is provided as a digital download. No physical delivery takes place.

(3) The actual transcription processing runs locally on the Customer's machine. Audio and transcription content is not transmitted to servers of the Provider or third parties. Purchase- and licence-related processes (checkout, licence activation, updates) are not affected by this.

(4) System requirements: Windows 10 or Windows 11, at least 8 GB RAM, 5 GB free disk space. An NVIDIA GPU (RTX 3060 or better) is recommended for GPU acceleration.

§ 2a Contract Formation

(1) The presentation of the software on the website does not constitute a legally binding offer, but an invitation to submit an offer (invitatio ad offerendum).

(2) The Customer submits a binding purchase offer by completing the Stripe checkout. The contract is concluded when the Provider accepts the offer by sending the confirmation email containing the licence key.

(3) The contract text is not stored by the Provider and is no longer accessible after conclusion. The Customer receives confirmation by email. These Terms & Conditions apply in the version valid at the time of the order.

(4) The contract language is German.

§ 3 Prices and Payment

(1) The price displayed on the website at the time of the order applies. All prices are final prices including applicable statutory VAT.

(2) Payment is processed via the payment service provider Stripe. Available payment methods are displayed during the checkout process.

(3) After successful payment, the Customer receives a licence key by email to the address provided during the order process.

§ 4 Licence Scope

(1) The licence entitles the Customer to install and use the software on one (1) computer running Microsoft Windows 10 or Windows 11.

(2) The licence is non-transferable. Transfer to a different computer is possible after consultation with the Provider's support team.

(3) The Customer may not reproduce, distribute, rent, lend, or make the software available to third parties. Decompilation and reverse engineering are only permitted within the limits of applicable law (under German Copyright Act, § 69e UrhG).

§ 5 Updates, Maintenance, and Support

(1) The purchase price includes feature updates (new functionality and improvements) for a period of twenty-four (24) months from the date of purchase.

(2) The Provider also makes available updates necessary to maintain the conformity of the software, in particular security updates and compatibility updates (under German Civil Code (BGB), § 327f et seq.). This update obligation applies for the period that the consumer can reasonably expect given the nature and purpose of the software.

(3) After the 24-month update period, the software can continue to be used without restriction. New feature updates can be obtained by purchasing an optional update pass (currently €49/year).

(4) Support is provided by email at support@lokalskribe.eu. There is no entitlement to telephone support.

§ 6 Optional Telemetry (Sentry)

(1) The software offers the option to send anonymised technical crash reports to the Provider. This feature is disabled by default and can be enabled by the Customer in the software settings (opt-in).

(2) When enabled, only technical data is transmitted: error messages, operating system version, GPU model, and software version. No audio content, transcription text, file names, or personal data is transmitted.

(3) Data is stored in the EU (Frankfurt, Germany). The Customer can disable this feature at any time in the settings.

§ 7 Warranty

(1) The Provider warrants that the software substantially corresponds to the functions described on the website.

(2) The statutory warranty periods apply. For consumers, the warranty period is two years from the time the digital product is made available (under German Civil Code (BGB), §§ 327 et seq.).

(3) The quality of transcription results depends on the Customer's hardware, audio file quality, and other factors. The Provider does not guarantee a specific transcription accuracy.

§ 8 Limitation of Liability

(1) The Provider is liable without limitation for intent and gross negligence, as well as for damages arising from injury to life, body, or health.

(2) For slight negligence, the Provider is only liable for breach of material contractual obligations (cardinal obligations). Liability in this case is limited to the typical, foreseeable damage.

(3) Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.

§ 9 Right of Withdrawal

Consumers are entitled to a statutory right of withdrawal. The full cancellation policy is available at Cancellation Policy. The right of withdrawal expires early if the Customer has expressly agreed, before the withdrawal period expires, that delivery of the digital content begins before the end of the withdrawal period, and has acknowledged that they thereby lose their right of withdrawal (under German Civil Code (BGB), § 356(5)). For EU consumers: the 14-day right of withdrawal applies under EU Distance Selling Regulations (Directive 2011/83/EU).

§ 10 Privacy

For information on the processing of personal data, please refer to our Privacy Policy.

§ 11 Miscellaneous

(1) These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) For merchants, legal entities under public law, and special public-law funds, the place of jurisdiction is Munich, Germany. For consumers within the EU, mandatory consumer protection provisions of their country of residence apply (EU consumer law takes precedence).

(3) Should individual provisions of these Terms be invalid, the validity of the remaining provisions shall not be affected.